Terms of Service
Last updated: 3/8/2026
Please read these Terms of Service carefully before using Gram Ad. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account or using Gram Ad ("the Platform"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.
• You must be at least 18 years old to use this Platform
• You must be a legal entity or individual with the capacity to enter into binding contracts
• You must comply with Telegram's Terms of Service
2. Account Registration
2.1 Authentication
You must authenticate via Telegram to create an account. One account per Telegram user is permitted.
2.2 Account Security
You are responsible for maintaining the security of your account. Notify us immediately of any unauthorized access.
2.3 Accurate Information
You must provide accurate and complete information. False information may result in account suspension.
3. Publisher Terms
3.1 Channel Ownership
You must own or have authorization to manage any channel you add to the Platform. You must add our bot as an administrator with posting permissions.
3.2 Content Guidelines
Your channel must comply with our content guidelines and Telegram's Terms of Service. Channels with prohibited content will be rejected or removed.
3.3 Earnings
- Earnings are calculated based on actual ad performance (CPM, CPC, or CPA)
- Platform commission is included in the ad placement cost.
- Settlement window: 7 days (earnings move from pending to available)
- Minimum withdrawal: $10.00
- Withdrawal fee: Free (crypto: network fee only)
3.4 Channel Limits
- Maximum channels per publisher: 20
- Maximum ads per channel per day: 5
3.5 Channel Engagement
Channels are evaluated based on engagement, fraud detection, and content quality. Higher engagement channels receive priority in campaign matching.
4. Advertiser Terms
4.1 Campaign Approval
All campaigns are subject to admin moderation and approval. Approval typically takes 24-48 hours. We reserve the right to reject campaigns that violate our guidelines.
4.2 Budget & Payment
- Prepaid model: Add funds to your balance before creating campaigns
- Platform commission: Included in campaign pricing
- Minimum campaign budget: $10.00
- Maximum campaigns per advertiser: 50
- Unused budget is returned to your platform wallet (can be used for future campaigns)
- Completed placements are non-refundable (ads already posted)
4.3 Pricing Models
- CPM (Cost Per Mille): $1.00 - $100.00 per 1,000 impressions
- CPC (Cost Per Click): $0.10 - $10.00 per click
- CPA (Cost Per Action): Custom pricing based on conversions
4.4 Targeting
We provide best-effort matching based on your targeting criteria (category, subscribers, engagement, language, country). However, we do not guarantee specific channels or results.
4.5 Content Guidelines
Campaign content must comply with our guidelines. Prohibited content includes but is not limited to:
- Illegal activities or products
- Adult or NSFW content
- Hate speech, violence, or discrimination
- Scams, phishing, or fraudulent schemes
- Misleading or false advertising
- Copyrighted material without permission
4.6 Performance Disclaimer
We do not guarantee specific results, impressions, clicks, or conversions. Campaign performance depends on many factors including ad quality, targeting, and audience engagement.
5. Platform Fees
• Commission: Included in ad placement cost
• Withdrawal Fee: Free for Bank/UPI/PayPal. Crypto withdrawals include a network fee.
• Payment Processing: As per Razorpay's fees
• Fee Changes: We will provide 30-day notice for any fee changes
6. Prohibited Content
The following content is strictly prohibited on the Platform:
- Illegal activities, products, or services
- Adult, pornographic, or sexually explicit content
- Hate speech, violence, or discriminatory content
- Scams, phishing, pyramid schemes, or fraudulent activities
- Misleading, deceptive, or false advertising
- Copyrighted material without proper authorization
- Malware, viruses, or harmful software
- Spam or unsolicited bulk messages
- Content that violates Telegram's Terms of Service
7. Intellectual Property
7.1 Your Content
You retain all rights to your content (channels, campaigns, creatives). By using the Platform, you grant us a license to display and distribute your ads as part of the service.
7.2 Platform Content
The Platform, including its design, features, and code, is owned by Gram Ad and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Platform.
7.3 Trademarks
"Gram Ad" and our logo are trademarks. You may not use them without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law:
- The Platform is provided "as is" without warranties of any kind
- We are not responsible for ad performance, earnings, or campaign results
- We are not liable for actions of publishers, advertisers, or third parties
- Our maximum liability is limited to the amount you paid in the last 12 months
- We are not liable for indirect, incidental, or consequential damages
9. Termination
9.1 By You
You may close your account at any time. Outstanding balances will be settled within 30 days, subject to our settlement window and verification processes.
9.2 By Us
We may suspend or terminate your account for:
- Violation of these Terms of Service
- Fraudulent activity or suspicious behavior
- Prohibited content or activities
- Non-payment or chargebacks
- Abuse of the Platform or other users
9.3 Effect of Termination
Upon termination, your access to the Platform will be revoked. Outstanding balances will be processed according to our policies. Transaction records will be retained as required by law.
10. Dispute Resolution
10.1 Informal Resolution
If you have a dispute, please contact our support team first. We will attempt to resolve the issue informally.
10.2 Arbitration
If informal resolution fails, disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.
11. Changes to Terms
We may modify these Terms of Service at any time. We will provide 30-day notice for material changes. Continued use of the Platform after changes constitutes acceptance of the updated terms.
12. Contact Us
For questions about these Terms of Service:
Email: legal@gramad.cloud
Support: Contact Support
